Policies

The following guidelines are to help everyone enjoy a safe and exceptional experience at AL!VE:

Safety & Sanitation Guidelines:

The following guidelines are to help everyone enjoy a safe and exceptional experience at AL!VE:

• All building entrants must be screened (includes temperature check). Please allow for possible wait times.

• Masks must be worn at all times when in the building and outdoors when not social distancing.

• 15 minute blocks of time have been set between most programs to allow for transition time and cleaning.

• Sanitation stations will be available at all programs, both indoors and outdoors.

• Capacity limitations have been established for all programs to allow for adequate social distancing and safety.

• Shirts and appropriate footwear are required in all public areas of AL!VE.

• The AL!VE campus is a tobacco, marijuana and weapons free facility

 If you have experienced any of the following symptoms within the 24 hours prior to a program, please refrain from attending:

• Temperature of 100.0 degrees or higher

• Cough

• Shortness of breath or chest tightness

• Sore throat

• Nasal congestion/runny nose

• Myalgia (body aches)

• Loss of taste and/or smell

• Diarrhea

• Nausea

• Vomiting

• Fever/Chills/Sweats

• Rash

Registration:

 Pre-registration is required for all programming. Register early to ensure a spot – classes fill quickly. Pricing is listed in class descriptions.

Three convenient registration methods:

• Log in to myalive.clubautomation.com.

• Using the MyAlive mobile app.

• Call (517) 541-5800, opt. 6, unless a different phone number is listed. 

Refunds:

To ensure quality instruction and adequate space, enrollment in most programs is limited. Registrations are no longer accepted once a class is filled. Classes may be combined or cancelled if the minimum enrollment is not reached.

Cancellations are allowed 48 hours prior to the start of a program to receive a refund. There are no refunds or rebates for classes missed due to illness, travel or other reasons

Background pattern

Questions about how AL!VE can help you reach your goals? Get in touch.