Policies

The following guidelines are to help everyone enjoy a safe and exceptional experience at AL!VE:

Safety & Sanitation Guidelines:

The following guidelines are to help everyone enjoy a safe and exceptional experience at AL!VE:

• All building entrants must be screened (includes temperature check). Please allow for possible wait times.

• Masks must be worn at all times when in the building and outdoors when not social distancing.

• 15 minute blocks of time have been set between most programs to allow for transition time and cleaning.

• Sanitation stations will be available at all programs, both indoors and outdoors.

• Capacity limitations have been established for all programs to allow for adequate social distancing and safety.

• Shirts and appropriate footwear are required in all public areas of AL!VE.

• The AL!VE campus is a tobacco, marijuana and weapons free facility

 If you have experienced any of the following symptoms within the 24 hours prior to a program, please refrain from attending:

• Temperature of 100.0 degrees or higher

• Cough

• Shortness of breath or chest tightness

• Sore throat

• Nasal congestion/runny nose

• Myalgia (body aches)

• Loss of taste and/or smell

• Diarrhea

• Nausea

• Vomiting

• Fever/Chills/Sweats

• Rash

Registration:

 Pre-registration is required for all programming. Register early to ensure a spot – classes fill quickly. Pricing is listed in class descriptions.

Three convenient registration methods:

• Log in to myalive.clubautomation.com.

• Using the MyAlive mobile app.

• Call (517) 541-5800, opt. 6, unless a different phone number is listed. 

Refunds:

To ensure quality instruction and adequate space, enrollment in most programs is limited. Registrations are no longer accepted once a class is filled. Classes may be combined or cancelled if the minimum enrollment is not reached.

Cancellations are allowed 48 hours prior to the start of a program to receive a refund. There are no refunds or rebates for classes missed due to illness, travel or other reasons